Hard Rock Riviera Maya Hotel - Puerto Aventuras

Km 72, Carr. Cancun-Chetumal, Puerto Aventuras, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Riviera Maya Hotel - Puerto Aventuras

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Swim-up bar

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Overview

Offering 1200 rooms, the impressive Hard Rock Riviera Maya Hotel features an indoor swimming pool, a tennis court and a free car park available on site. Built in 1999, the hotel is a combination of contemporary architecture and contemporary facilities.

A short distance to a bus stop enables you to get to Xpu-ha Beach and Xcaret Eco Theme Park in no time. The property is set within 1 km distance from the city center.

Placed near bars, restaurants and casinos, the hotel offers a sunbathing terrace, a nightclub and a diving centre for on-site relaxation.

Cancun International airport can be reached in 70 minutes by car from Hard Rock Riviera Maya Hotel.

Rooms

Rooms at Hard Rock Riviera Maya Hotel feature modern touches such as a personal safe, Wi-Fi, climate control, flat-screen television and a mini-fridge. Some of the luxury rooms enjoy a view of the ocean. The hotel rooms come with marble floor and hand-crafted furniture.

Eat & Drink

Dining options include a tasty varied buffet breakfast served every morning. Guests will taste delicious cuisine in the fabulous on-site restaurant. The lavish music bar offers billiards and a terrace. A downtown area features Mango's and Restaurant Latitude 20 within 750 meters of the venue.

Services

The on-site comforts include a convenience shop, a designated smoking place and a storage room.

Relax

Providing a spa area, a solarium and a Jacuzzi along with reflex massage and steam baths, Hard Rock Riviera Maya Hotel ensures guests a pleasant stay. Volleyball, lawn tennis and golf are provided on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   1200.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Diving center
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Taxi service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Street view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Separate bedroom
  • Sitting area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 3 years
Existing bedding FREE
Extra bed USD 54
One child
Extra bed USD 54
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Hard Rock Riviera Maya Hotel - Puerto Aventuras Puerto Aventuras location
Show big map »

Hotel Address:

Km 72, Carr. Cancun-Chetumal, Puerto Aventuras, Mexico

Get directions
City Center
  • Puerto Aventuras
    600 m
Airports
Beaches
  • Xpu-ha Beach
    1.1 km
  • Fatima Bay
    1.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    1200

Rooms and availability

Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
Room Description:

Standard|Rock Royalty Platinum Double

Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Two-Bedroom Suite
Street view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay.

- Hydro spa tub in each room

- Private bath with shower

- Oversized private balcony with hammock and lounge chairs

- Liquor dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Individually controlled A/C

- Espresso/American coffee maker

- Direct dial telephone

- Iron/ironing board

- 24-hour room service

- Exclusive in-room dining menu

- Turndown service

- Nightly Petit Fours

- Aromatherapy and Pillow Menu

- CD/DVD Player (available upon request)

- Complimen

Suite
  • Max occupancy:

    3 persons

  • Check Prices
Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Upgraded One Room Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

- Rock Royalty Personal Assistant (7am – 11pm)

- Ironing Service (2 items per person/per stay)

- Upgraded full-size Rock Spa® bath products

- Express luggage delivery

- Complimentary Shoe Shine

- Nightly Petit Fours

- Aromatherapy and Pillow Menu

- Spa Tub Preparation (with 24-hours notice)

- Personal Assistance with reservations (on and off property)

- Priority Reservations to picks® and mix® program

- Complimentary 25-minute couple’s massage at the Rock Spa®

- VIP Check-in and check-out

- Late checkout available (until 3pm – available upon request)

- Complimentary beach bag (1 per room/per stay)

- Bonus Track - (Personal Assistant will help review account and assist in express check-out)

- Priority booking fo

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Family Room

Superior Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Superior Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Superior Junior Suite

Hard Rock Riviera Maya photos Exterior
Deluxe Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 2 Single beds, 1 Double bed

  • Check Prices
Room Description:

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Hair blow dryer

- Iron/ironing board

- Free wireless internet

- 24-hour room service

- Turndown service

Garden View. 
 

Children Fees:

Children

Deluxe Two-Bedroom Second Floor Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Two connecting rooms: one room with a king bed and a second room with two double beds. They packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!

- Hydro spa tub in room with double beds

- Private bath with shower

- Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Turndown service

- Private BBQ service available on sky terrace at an extra cost.

Deluxe Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 King-size bed

  • Check Prices
Room Description:

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Hair blow dryer

- Iron/ironing board

- Free wireless internet

- 24-hour room service

- Turndown service

Garden View. 
 
This is a non-refundable room; reservations cann

Deluxe One-Bedroom Second Floor King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

- Private bath with shower

- Balcony with hammock

- Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub

- Liquor dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Iron/ironing board

- 24-hour room service

- Private BBQ service available on sky terrace at an extra cost

- Turndown service

Ocean view. / Max occupancy: 2 guests. / 964 sq. ft., including terrace.

 

Comfort Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed or 1 King-size bed

  • Check Prices
  • General:Large windows
Room Description:

Uniquely designed, comfortable rooms. Rooms measuring 52 sq. m. (560 sq. ft), furnished in a contemporary, relaxing style, with spectacular views. They have two double beds or one King size bed (on request on arrival at the hotel). Daylight filters through the large windows overlooking the abundant, lush nature, and the personalised lighting creates the ideal setting for relaxing evenings in rooms furnished with every comfort.

Royal Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Habitación Royal

Deluxe Family One-Bedroom Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Coffee maker

- Direct dial telephone

- Bluetooth-enabled wireless alarm clock radio

- Hair blow dryer

- Iron/ironing board

- Free wireless internet

- 24-hour room service

- Turndown service

Garden View. 
 

Children Fees:

Deluxe Family Two-Bedroom Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.

- Hydro spa tub in each room

- Private bath with shower

- Balcony with hammock

- Liquor Dispenser in adult’s room

- Adult Mini bar with soda, bottled water, juice & domestic beer

- Kid friendly mini bar with juices, soda and chocolate milk

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- L’Oreal Kids bath amenities

- Adult and kids bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Direct dial telephone

- Iron/ironing board

- Free wireless internet

- 24-hour room service

- Turndown service

- Bluetooth-enabled wireless alarm clock radio

- Xbox 360, with a selection of DVD’s &

Diamond Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Diamond One Room King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

- Hydro spa tub

- Private bath with shower

- Balcony with hammock

- Liquor dispenser with premium brands

- Mini bar with soda, bottled water, juice & domestic beer

- LCD TV with satellite

- Purified water

- Rock Spa® bath amenities

- Bathrobes & slippers

- Digital safe (laptop size)

- Individually controlled A/C

- Espresso/American coffee maker

- Direct dial telephone

- Aromatherapy and Pillow Menu

- Hair blow dryer

- Iron/ironing board

- Free wireless internet

- Exclusive in-room dining menu

- Turndown service

- Complimentary beach bag (1 per room, per stay)

- CD/DVD Player (available upon request)

- Bluetooth-enabled wireless alarm clock radio

- Nightly Pet

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Platinum Room

Hard Rock Riviera Maya Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • ecopark Kantun Chi4.3 km
    Federal Highway 307, Puerto Aventuras
  • Chankanaab Park13.4 km
    Carr. Costera Sur Km 9.5
  • Cenote Santa Cruz13.5 km
    Akumal, Akumal
  • Xcaret Eco Theme Park12.8 km
    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen
  • Centro Ecologico Akumal13.4 km
    Km 104 Carretera Puerto Juarez-Tulum, Akumal

Near the hotel

  • Xpu-ha Beach1.1 km
    Puerto AventurasMexico
  • Fatima Bay1.1 km
    301 Punta Matzoma, Puerto Aventuras
  • Dolphinaris Park Riviera Maya1.3 km
    km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
  • Dolphin Discovery1.1 km
    Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
  • Oasis Beach1.2 km
    Puerto AventurasMexico
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    1200

Hard Rock Riviera Maya Reviews

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How to reach hotel

hotel Hard Rock Riviera Maya Hotel - Puerto Aventuras Puerto Aventuras location
Show big map »

Hotel Address:

Km 72, Carr. Cancun-Chetumal, Puerto Aventuras, Mexico

Get directions
City Center
  • Puerto Aventuras
    600 m
Airports
Beaches
  • Xpu-ha Beach
    1.1 km
  • Fatima Bay
    1.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    1200